Faulty / Damaged Items

FAULTY ITEMS

Unsatisfactory quality, not fit for purpose or not as described products are deemed as faulty. If you have received a faulty item, please send us the following information to info@grenade.com:

- Your full order number

- Product name

- Photographs that show the fault as clearly as possible, the whole product and the Grenade logo / label

- Batch code

Please don’t send your faulty item back to us until you have been on touch with us!

MORE INFORMATION

For further information, please visit our FAQ page (Frequently asked questions – Grenade UK) or contact out team at info@grenade.com